Well Lean

We use the extracted fiber from the Konjac plant's root and mix it with purified water to create delicious, healthy foods such as rice, pasta, ramen, or pho replacement for your particular diet!

Why does my Shirataki or Konjac product smell fishy?

The fishy smell actually comes naturally from the konjac root. If your konjac product smells fishy when you open the packet, don’t be alarmed! It’s a sign of its authenticity and quality.

There are some simple ways to remove the fishy smell:

Give your konjac rice or noodles a good rinse with cold water, and you’re good to go!
You can add a few drops of vinegar to the rinse, which can effectively eliminate the fishy smell.

What makes Well Lean Konjac noodles better than other Shirataki noodles?

Our high-quality, organic products are infused with a small amount of oat fiber to give them a better texture and color in comparison to other products on the market. Also, Well Lean products do not have the "fishy odor" that other Shirataki products have!

What are the benefits of Konjac?

Konjac plant, also known as gluomannan, contains only soluble and fermentable dietary fiber in its carbohydrates content.

It can have a number of benefits including:

Diabetes management
Glycemic Index
Weight management
Improves digestion
Normalize bowel movements
Constipation Relief
Prevent hemorrhoids
Weight loss
Lower cholesterol levels
Provide satiety
Curb the appetite
Gut health

Moreover, Konjac contains anti-inflammatory agents, which can also helps with:

Minor oral health problems
Increased immunity
Bone and joint health
Better skin

What are the side effects of Konjac?

Glucomannan from the Konjac is generally well-tolerated. However, if you do not drink more water after having Konjac or consume it too much, it may cause digestive problems such as:

Bloating
Diarrhea or loose stools
Abdominal pain
Gas Nausea

That's why we infuse oat fiber into the Well Lean products to make a great balance of Konjac to avoid these side effects by helping you absorb much more water.

How is the product gluten free with oat fiber?

Our products are gluten-free because they have fewer than 20 parts per million gluten as regulated by the FDA.

The Oat fiber in the ingredient does not contain gluten and is mainly an insoluble fiber derived from oat hulls.

Why do some of my Konjac Noodles have spots on them?

The small brown spots found in the Konjac products are natural pieces of Konjac bark used to make our food. Therefore, they are entirely safe to eat!

Are rice / noodles / pasta bad for weight loss?

Not for the Well Lean products! Our Well Lean products have only 5 CALORIES and 2 CARBS. Made from the Konjac plant that contains Glucomannan, a 100% natural fiber that helps weight loss and digestion. Perfect for diabetics and diets.

Where can I buy Well Lean products?

Our products are only available in the United States. We currently do not ship outside of the U.S. You can purchase Well Lean products directly from our [website](/content/collections/all-products "All Products"/index.html) or on Amazon.

How long can I store the unopened Well Lean packages ?

Well Lean Konjac Products have a shelf life of 12 months. Please check the expiration date printed on the back of the package.

Where should I store the unopened Well Lean packages?

Unopened packages can be stored at room temperature in a pantry or cupboard, or in the refrigerator. Beware that extremely cold weather may cause Well Lean Packages to burst and become inedible. So, freezer is not a suitable place for them.

Expecting Cold Weather in your Area?

Extremely cold weather may cause the Well Lean Packages to burst and will cause the product to become inedible: extremely chewy, dry, shriveled. If your area is expecting extreme cold weather with temperatures that are below freezing please postpone your order until warmer weather arrives. Thank you very much for your understanding!

Do you wholesale?

Please contact us via contact@welllean.com for wholesale inquiries.

Can I change my order, such as mailing address, after I have placed my order?

Buyers are responsible for providing us with accurate information upon purchase. Please contact us as soon as possible if you need to modify your shipping address after you have placed your order. Once your order has been shipped out, we cannot modify or change your order.

Where is Well Lean LLC based in?

Well Lean Brand is owned by Healthee LLC, which is an all inclusive American company located in sunny Henderson, Nevada! Welcome to paradise!

Why does it says Product of PRC?

Konjac is a plant that only grows in a very specific area in China, so our ingredients are sourced sustainably from that area. Well Lean is, however, a fully American company based in Henderson, Nevada.

Where is my order confirmation email?

Order confirmation is typically emailed to all customers within one hour of placing your order. Please check your junk/ spam folder if you can't find it in your inbox. Contact customer support below if you still cannot locate your order confirmation email.

Shipping & Tracking

What is your shipping policy?

Free shipping! Your package will be delivered 3-5 business days once the order is placed. For more information, please visit our [Shipping Information](/content/pages/shipping-information "Shipping Information"/index.html) page.

How do I track my order?

Simply click on the tracking number of each item in your order confirmation page to see your delivery information.

Alternatively, you can track your order through your email.

Shipping Confirmation Email > Track Your Package > Tracking Number Order Confirmation Email > View Your Order > Tracking Number

How do I find my tracking number?

Tracking number can be located by going to your order confirmation email or shipping confirmation email.

Shipping Confirmation Email > Track Your Package > Tracking Number**

Order Confirmation Email > View Your Order > Tracking Number**

**Please know that once your order is fulfilled, it takes around 1-2 business days for the tracking number to appear next to each of your line items. Once the tracking number is generated, it takes a day or two for it to update its status.

Can I track my order through USPS?

Yes, you can track your order by entering your tracking number on as well.

What should I do if my package shows up as delivered but I cannot locate it?

Step 1: Please check with your neighbors and other people living with you first and see if they have picked them up for you already.

Step 2: If an order shows up in our system as delivered but you did not receive your package, please notify your local police and the carrier to file a stolen package report.

Step 3: Once a report has been filed, please submit it to contact@welllean.com along with your order number to receive a replacement order.

Return and Refund

What is your return policy?

We accept returns for damaged Well Lean goods that are returned in the original packaging and condition within 14 days of purchase. We do not accept returns for change of mind. For more information, please visit our Refund and Cancellation page.

What should I do if there is a missing item among my order?

Sometimes products from the same order are shipped out separately.

Please double check the tracking status of each item by doing the following:

Shipping Confirmation Email > Track Your Package > Tracking Number

Order Confirmation Email > View Your Order > Tracking Number

If all your products are marked as delivered but you are still missing some items, please [20contact@welllean.com](mailto:%<a href=)">contact us immediately within 7 days of receiving your order.

Well Lean Rewards Program

How do I sign up for Well Lean Rewards program?

If you have already created an account on WellLean.com prior to 7th August, 2021, you are already part of the Well Lean Rewards program when the program launches. Log in to your Well Lean Rewards Program here!

If you do not already have an account with us, simply Click Here to create a new account to start earning!

How do I earn Well Points?

Well Points can be earned by each dollar spent on WellLean.com. Simply make sure you are signed in to your Well Lean account when you are checking out on our website.

Furthermore, Well oints can be earned by completing certain tasks, such as simply signing up a Well Lean Rewards Program account!

How do I redeem Well Points?

To redeem your Well Points, please log in to your Well Lean Rewards Program or click on the floating Rewards icon on the bottom right hand corner of our website. Once you have signed in, click on Redeem Points and select a reward you want to redeem.

How do I check how much Well Points I currently have?

To redeem your Well Points, please log in to your Well Lean Rewards Program or click on the floating Rewards icon on the bottom right hand corner of our website. Then, you will be able to see your Well Points balance and redeem it there.

What do I do if I did not get my Well Points from one of my purchases?

If you created your Well Lean Rewards Program account and made a purchase but did not get your Well points, please contact us at contact us with your order number and the email you used to register your Well Lean Rewards Program. We will look into it for you ?

What is the terms and condition of the Well Lean Rewards program?

You can find the terms and condition of our Well Lean Rewards Program here.

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